Shangri-La Hotel, At The Shard featured on BBC's Amazing Hotels: Life Beyond the Lobby

Go behind the scenes to Shangri-La Hotel, At The Shard, in the finale of BBC Studio’s Amazing Hotels: Life Beyond the Lobby third season.

The programme aired on 11th March on BBC Two, programme hosted by Giles Coren and Monica Galetti, where they enjoyed a staycation in their hometown of London, working alongside members of staff for a glimpse of the inner workings of the hotel.

Their expectations of a standard business guest experience were blown away by discovering how the hotel goes the extra mile to make guests’ personal moments special. From bath butlers to marriage proposals, the duo discovered the hotel is a resort for celebrations in the sky.

General manager of Shangri-La Hotel, At The Shard, London Kurt Macher said the programme offers viewers a rarely seen insight into how the hotel team delivers the Shangri-La brand’s signature hospitality from the heart. “We were delighted to give viewers the opportunity to see the care, collaboration and creativity that takes place behind closed doors to create unique and unforgettable experiences in the sky.”

Watch the episode here.